Returns & Exchanges
At Orion Car Audio, we want you to be completely satisfied with your premium apparel and gear. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.
- 3.Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.